Professional Services 02 Jun 2026

A firm standardises client-acceptance research

One repeatable research template across offices and practice groups.

Client acceptanceProfessional services

A professional services firm needed client-acceptance research that looked the same in every office. Practice groups had their own templates. Reviewers could not compare files.

The firm adopted one research template: entities, ownership, risk findings and citations in a consistent structure.

Client-acceptance work is now repeatable across offices and practice groups, with a file that survives internal review.

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