Diligencify Inc. (“Diligencify,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.diligencify.com, contact us, request a demonstration, subscribe to communications, or otherwise interact with us through our corporate website.
This Privacy Policy applies only to Diligencify’s corporate website and related website, marketing, and business communications. It does not govern personal information processed through Diligencify’s products, platform, APIs, research services, customer engagements, or customer-provided data. Those activities may be governed by separate agreements, privacy notices, data processing agreements, master services agreements, or other applicable terms.
1. Personal Information We Collect
The personal information we collect depends on how you interact with our website.
Information You Provide
You may provide personal information when you:
- request a product demonstration;
- submit a contact or inquiry form;
- communicate with our sales or other teams;
- subscribe to communications or updates; or
- otherwise contact Diligencify.
This information may include:
- name;
- business email address;
- company or organization name;
- job title;
- telephone number;
- information included in your message or inquiry;
- meeting or demo scheduling information; and
- other information you voluntarily provide.
Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, analytics technologies, server logs, and similar technologies.
This may include:
- IP address;
- browser and device information;
- operating system;
- approximate geographic location;
- referring website or source;
- pages viewed and links clicked;
- date and time of visits; and
- information about how you interact with our website.
2. How We Use Personal Information
We may use personal information to:
- respond to inquiries and requests;
- schedule and conduct product demonstrations;
- communicate with prospective and existing business contacts;
- provide information about Diligencify and our products and services;
- send relevant business and marketing communications;
- understand how visitors use our website;
- analyze and improve website performance, functionality, and content;
- maintain the security and integrity of our website and systems;
- detect and prevent fraudulent, abusive, or unlawful activity;
- maintain appropriate business and administrative records;
- establish, exercise, or defend legal claims; and
- comply with applicable legal and regulatory requirements.
We may also use information for other purposes that are compatible with the purpose for which it was collected or where otherwise permitted by applicable law.
3. Legal Bases for Processing
Where applicable data protection law requires a legal basis for processing personal information, we may rely on one or more of the following:
Legitimate interests. We may process personal information where reasonably necessary for legitimate business purposes, such as operating and improving our website, responding to inquiries, developing business relationships, securing our systems, and communicating about our services.
Consent. We may rely on consent for certain activities, including the use of non-essential cookies or certain marketing communications where consent is required by applicable law. Where processing is based on consent, you may withdraw that consent.
Pre-contractual or contractual purposes. We may process information where necessary to take steps at your request in connection with a potential or existing business relationship.
Legal obligations. We may process information where necessary to comply with applicable laws or legal obligations.
4. Cookies and Analytics
Our website uses cookies and similar technologies to operate the website, maintain security, understand website usage, and improve the visitor experience.
Some technologies may be necessary for website functionality or security. Others, such as analytics technologies, help us understand how visitors interact with our website.
We currently use Google Analytics to measure and understand website traffic and usage. Google Analytics may collect information about your device, browser, website activity, approximate location, and interactions with our website.
Where required by applicable law, we obtain consent before using non-essential cookies or similar technologies.
You may manage cookies through your browser settings and, where available, through the cookie preference controls provided on our website.
5. Scheduling Meetings
We use Cal.com to facilitate the scheduling of meetings and product demonstrations.
When you schedule a meeting, information such as your name, business email address, organization, scheduling preferences, and other information you choose to provide may be processed through Cal.com.
Cal.com processes information in accordance with its applicable terms and privacy practices.
6. Service Providers
We use third-party service providers to support our website and business operations.
These providers may assist us with services such as:
- website infrastructure and hosting;
- website security and performance;
- analytics;
- meeting scheduling;
- communications;
- information technology; and
- professional and business services.
For example, we use Cloudflare to support website security, performance, and delivery.
Service providers may process personal information as necessary to provide services to us or as otherwise permitted under their applicable terms and privacy obligations.
7. Marketing Communications
We may use business contact information to communicate with you about Diligencify products, services, events, updates, or other information that may be relevant to you.
Where required by applicable law, we will obtain appropriate consent before sending marketing communications.
You may opt out of marketing emails at any time by using the unsubscribe mechanism included in the communication or by contacting us at privacy@diligencify.com.
Opting out of marketing communications will not prevent us from responding to your inquiries or sending communications necessary for an existing business relationship.
8. How We Disclose Personal Information
We may disclose personal information where reasonably necessary for legitimate business purposes or where permitted or required by law, including to:
- service providers that support our website and operations;
- professional advisers such as lawyers, accountants, auditors, insurers, or consultants;
- government authorities, regulators, courts, or other parties where required by law or legal process;
- parties involved in protecting our rights, security, property, or interests; and
- parties involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.
We do not sell personal information for monetary consideration.
Certain privacy laws may define terms such as “sale,” “sharing,” or “targeted advertising” differently. Where such laws apply to Diligencify and provide applicable opt-out rights, we will handle those rights as required by law.
9. International Processing
Diligencify is based in the United States, and personal information may be processed in the United States or other countries in which our service providers operate.
Data protection laws may differ between jurisdictions. Where applicable law imposes requirements on international transfers of personal information, such transfers will be handled in accordance with those requirements.
10. Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate business, legal, security, accounting, and compliance purposes.
Retention periods may vary depending on the nature of the information, why it was collected, and applicable legal requirements.
When information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it.
11. Data Security
We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, disclosure, loss, or destruction.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
12. Your Privacy Rights
Depending on your location, the nature of our processing, and the privacy laws applicable to Diligencify, you may have certain rights regarding your personal information.
These may include the right to:
- request access to personal information we hold about you;
- request correction of inaccurate personal information;
- request deletion of personal information;
- object to or request restriction of certain processing;
- receive certain personal information in a portable format;
- withdraw consent where processing is based on consent;
- opt out of certain marketing communications; or
- exercise other rights provided by applicable privacy laws.
Certain U.S. state privacy laws may also provide eligible residents with additional rights where those laws apply to Diligencify and the relevant processing.
Privacy rights are subject to applicable legal requirements, limitations, and exceptions.
To submit a privacy request, contact us at:
privacy@diligencify.com
We may take reasonable steps to verify your identity before processing a request where necessary or required by law.
If applicable law provides a right to appeal our response or lodge a complaint with a data protection authority, you may exercise that right in accordance with the applicable law.
13. Automated Decision-Making
Diligencify does not use personal information collected through its corporate website to make decisions based solely on automated processing that produce legal or similarly significant effects on website visitors.
14. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
Diligencify is not responsible for the privacy, security, or other practices of third-party websites or services. We encourage you to review their applicable privacy notices.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, business operations, or legal requirements.
The updated version will be posted on this website with a revised “Last Updated” date.
Where required by applicable law, we may provide additional notice of material changes.
16. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or an applicable privacy right, please contact us:
Diligencify Inc.
8 The Green, STE R
Dover, Delaware 19901
United States
Email: privacy@diligencify.com
